Do you have limited mobility ? Like to know answers to questions asked by others looking for adapted vehicles ? Here you’ll find great tips on the best way to organise relaxed and worry free travel.
Below are answers to the questions we get asked most about.
Firstly, nearly everyone wants to know who we are ….
Australia In Style is a Sydney based niche company specialising in wheelchair enabled transport and tours for less mobile travellers. We are committed to creating barrier free experiences for both local and international wheelchair users.
Below you’ll find answers to more questions we get asked most about.
> How do wheelchairs access the vehicles?
Wheelchairs access the vehicles by a rear , level electronic hoist.
> What is the maximum weight of wheelchair accommodated and what is chair area in the vehicle?
Maximum weight is 363 kgs. This allows for both folding and motorised wheelchairs. Area for chair is 32 inches ( 82 cms) wide x 54 inches (137 cms) x 65 inches ( 165 cms) long.
> Do I share my transport or tour with others?
> I have some difficulty walking but not in a wheelchair. Do you have a folding chair on tour if needed?
Yes, a folding chair is available to you by request. Simply let us know in advance. There is no charge for the folding chair.
> Can tours and charters be customised to suit our interests?
Absolutely , you can choose your inclusions.Let us know your special interests and they can be added to our regular tours. We are also happy to tailor make a tour just for you. Send us your preferred sights and details on info@AusInStyle.com.au.
Recently we created a 10 day itinerary for a group and they were delighted.
> For an airport pick up can we be met inside the terminal ?
Yes, you can be met inside the terminal. Your driver will meet you there -displaying a sign with your name. Another great thing is that we have priority parking close to the exit.
> Can we hire an accessible vehicle and driver and travel where we choose?
Yes, you can hire a vehicle and driver on hourly, daily or weekly hire. We are happy to assist you with an itinerary too.
To view vehicle sizes and capacity go to menu – ‘ Accessible Transport’ and click on ‘wheelchair accessible vehicle options’.
> Do you have a health and safety policy?
Yes we do. We are certified covid safe at world standards.
All attractions and restaurants included in tours are checked to confirm they comply with their industry standards.
> Do you have a price guarantee? What is your cancellation policy ? What are your terms and conditions?
Yes , we have a price guarantee.All prices are guaranteed once deposit has been received. For cancellation policy and terms and conditions see here.
> Can I book and pay for a tour or charter online? What deposit is required to book ?
Yes, you can book and pay online. It’s easy. Simply click on the service or tour you wish and follow the prompts. 50% deposit is required to secure your services.Direct deposit and Paypal accepted. Use Paypal to pay by credit card. Any issues, please email firstname.lastname@example.org.
> How many wheelchairs can fit in the accessible vehicle ?
A number of wheelchairs can fit in the vehicle. All access the vehicle by the level electronic hoist.There is space for one user fully confined to a wheelchair. Other users will need to be able to move to a seat. Their chair(s) can be folded and stored onboard.
> We are a group of 13 people, one a wheelchair user. Can we all travel together ?
> Can I go onto the beach or into the surf in a wheelchair?
Yes you can. A number of Sydney beaches have a special mat which sits on the sand especially for wheelchair users. As the mat is not laid out 7 days, please check with us to confirm it is set up on the day of your visit. Beaches with mats include Bondi and Manly.
Some beaches have a special beach wheelchair which allows you to access the surf. You will need to transfer from your chair. Beach wheelchairs are located at Bondi and Manly. They are free but need to be prebooked.
Do I have ready access to a toilet stop on your charters and tours?
Yes you do have access to a toilet stop on your charter or tour.. Australia has a register of all public toilets. A special master key is available to use the accessible toilets. Australia In Style has this key to access these washrooms.