We operate under approved government accreditations and are proud to hold memberships with leading organisations in tourism and accessibility.

AIS-About-Accreditation-Compliance-Accreditations

Accreditations & Industry Memberships

  • Accredited by the NSW Government for long-distance and charter tourist services #23620
  • Authorised booking provider of passenger services #409939
  • NDIS Registered Provider
  • Member of the Australian Tourism Export Council (ATEC)
  • Certified under ATEC Health & Safety
  • Member of the Society for Accessible Tourism and Hospitality
  • Certified B Corp – People over Profit, Business as a Force for Good. See why B Corps are making the world a better place and what it this means for you here

Inclusion & Diversity Action Plan

  1. Accessibility is embedded, not separate
    Disability and inclusion are integrated across marketing, industry engagement, and organisational practices. This aligns with our approach of making accessibility part of everyday operations, rather than a standalone initiative.
  2. Strong use of the social model of disability
    The plan focuses on removing environmental and systemic barriers instead of framing disability as an individual limitation. This mirrors how we design and deliver accessible transport and experiences.
  3. Emphasis on practical action
    The plan includes concrete actions such as accessible design standards, staff training, industry education, and clear accountability. This practical focus reflects our own emphasis on real, on-the-ground accessibility.
  4. Authentic representation and lived experience
    There is a clear commitment to co-designing with people with disability and ensuring representation across visible and non-visible disabilities. This aligns with our values around respectful, genuine inclusion.
  5. Clear recognition of economic and industry value
    Accessibility is positioned as a growth opportunity, supported by data and industry insights. This supports our B2B messaging and reinforces that inclusion makes commercial sense.
  6. Focus on reliable accessibility information
    The plan highlights the importance of consistent, accurate accessibility information for travellers. This directly reflects our work supporting travellers who rely on clear, dependable access details.

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